Monitor and Modify Your Strategy
The monitor and modify step is critical when turning your analysis into actionable intelligence. If you’re going to invest in patient journey analysis, you should also commit to evaluating performance against what you have learned.
Lou Brooks, vice president of commercial analytics, talks about the importance of prioritizing your objectives. He also discusses the momentum that achieving smaller milestones can provide your organization.
Podcast transcript: Monitor and Modify Your Strategy
Additional episodes
Video Podcasts Introduction
What is a patient journey analysis?
A carefully thought out and executed patient journey analysis can provide valuable insights.
Episode 1
Learn how to identify goals for conducting a patient journey analysis.
Episode 2
Learn how to engage the right multidisciplinary team members for a successful analytics project.
Episode 3
A set plan is essential for your analytics project. Learn the three must-have plan elements.
Episode 4
Develop a Patient Journey that Works for You
Patient journey maps can become complex quickly. Learn techniques for reducing the clutter.
Episode 5
Incorporate the Voice of the Customer
Learn more about the data that goes into understanding the voice of the customer.
Episode 6
Embed Patient Perspectives in Your Organization's Goals
Failure to include the patient perspective in your objectives can make goal achievement difficult.
Episode 7
Implement Attainable Objectives
Prioritizing your objectives is a critical step in your patient journey analysis.