Contact us
To make sure we put you in touch with the right people, select from one of the options below.
What can we help you with?
Customer support
Find phone numbers and other contact information for members, health care providers and organizations, and employers.
Technical support
Get technical support for products and services used by health care providers and organizations.
Frequently requested Information
Pharmacy support
OptumRx Customer Service
Find help for your prescription refills, account passwords and other prescription benefits needs.
Phone: 1-800-356-3477
Website: OptumRx – Contact us
Specialty Pharmacy
Specialty Pharmacy includes medications used to treat complex conditions, specialty therapies and infused medications.
Phone: 1-855-427-4682
Health care provider support
Provider Express
For behavioral health providers — submit claim or clinical appeals online, access training, resources and more.
Phone: 1-800-888-2998
Website: Optum Provider Express
Subrogation
Submit your new case referral or request for case information electronically using the OSRP.
Website: OSRP
How to join the Optum Care network
Learn about the credentialing process and contact OptumCare to learn about opportunities for providers.
Website: Provider credentialing
Website: Optum Care for Medical Professionals
Optum employee support
Human resources (HR) support
Get help with HRdirect — find answers to Human Capital questions regarding pay, learning, policies and more.