Tiffany Steffen
Performance Improvement
Tiffany Steffen is an expert in clinical operations, care management administration, business plan development and process improvement standardization.
Tiffany brings more than 25 years of experience in acute and outpatient care. She is responsible for assisting hospitals in improving efficiency and effectiveness of clinical operations, evaluating productivity, improving throughput and redesigning processes.
Prior to joining Optum, Tiffany served as director of care management and chronic care programs at ProHealth Care in Waukesha, Wisconsin. She has also held a variety of clinical operations leadership positions.
Tiffany is a member of the American Case Management Association and the American College of Healthcare Executives. She earned an MBA from the University of Phoenix, and a Bachelor of Science in nursing from Marquette University. She is also a registered nurse.