Samantha is a leader within the Revenue Cycle Management consulting practice of Optum Advisory Services. She oversees revenue cycle consulting engagements with hospitals, clinics and health systems to improve overall revenue cycle performance.
She focuses her efforts on enhancing patient financial experience, serving as the leading partner in this space.
Prior to joining Optum Advisory Services, Samantha was a member of the revenue cycle team within the Advisory Board Company.
Samantha holds a Bachelor of Science in marketing from Pennsylvania State University’s Smeal College of Business.
Published work
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Deploying a strategic workforce transition amid COVID-19
July 2020
Learn more about strategic workforce transitions, ranging from extended or permanent remote strategies to migrating back to the office.
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Meeting patients’ financial expectations
March 2019
Is your billing process helping or hurting your reputation?