Rich leads Optum Advisory Services’ StepWise practice, which helps payers drive profitable growth through business strategies, technology enablement, and services focused on the optimization of key underwriting and actuarial functions.
After beginning his career as a software developer and technology program manager, Rich transitioned to focus on business process transformation. Prior to joining Optum, he was the global innovation lead for Accenture’s Health & Public Service BPaaS practice.
Rich received his Bachelor of Arts in chemistry and political science from Duke University.
Published work
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Reimagining group underwriting
October 2019
Learn how artificial intelligence and machine learning are predicting risk more accurately in health insurance underwriting.
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Cambia’s evolution with StepWise
September 2019
Learn more about how Cambia chose StepWise to help solve their acute quoting needs, and how StepWise can accommodate Cambia’s future growth.