Health system and provider performance
Optum Advisory Services helps health system, clinical and ambulatory leaders address their biggest challenges.
Guidance, insights and precise strategies
Navigating the change and complexity of the health care landscape is a daunting challenge. It requires a deep understanding of numerous external considerations and a pragmatic approach to initiating, motivating and managing change internally across your organization.
Our health care knowledge and real-world experience can help you hardwire meaningful results that would otherwise not be achievable. Our proven track record of driving success across the entire health care continuum can help you to grow, thrive and disrupt.
Health system performance improvement
We provide clinical and operational expertise to help provider organizations achieve the highest level of integrated care delivery. Our goal is to partner with clients to assemble outcomes-driven solutions that address current and future challenges to drive sustainability and quality patient care.
Our areas of focus include:
- Governance and organizational structure
- Access to care
- Provider engagement and alignment
- Referral integrity
- Alternative payment and care models
- Physician compensation design
- Value-based care design and implementation
- Care management
- Service line strategy
- Supply and purchased services cost management
- Workforce productivity
Revenue cycle management
We partner with provider organizations to build a strong revenue cycle foundation for the future. We help our clients:
- Become a denials-free health system
- Accurately translate clinical care to revenue and quality outcomes
- Develop a high-reliability revenue cycle organizational design
- Create a seamless patient financial experience
Our areas of focus include:
- Denials prevention and management
- Best-in-class operating model design
- Patient financial experience development
- Clinical documentation improvement
- HIM/coding optimization
- Charge capture improvement
- Shared services design and optimization
- Interim leadership
Provider technology services
We provide clinical, technical and management expertise to help providers optimize IT and digital strategies to deliver care. Our aim is to help clients align their technology strategies and operations to organizational goals.
This helps ensure that technology investments drive better outcomes, patient and physician engagement and efficient care delivery.
Our areas of focus include:
- EHR value realization and workflow optimization
- Risk identification and capture program
- Annual wellness visit workflow optimization
- Health system IT management
- Technical staffing
- IT effectiveness and performance
- Digital health strategy and solutions support
- IT strategy and interim leadership for IT strategy
- Partnership model for comprehensive EHR managed services
- Unique implementation and operating model leveraging a centralized capability
What makes us different
Frontline and consulting experience
Operational, clinical and technical expertise
High-end analytics
Advanced analytics techniques and expertise, including AI/machine learning
End-to-end partnerships
Integrated, outcomes-driven solutions
Clinical excellence
Leading knowledge and expertise within clinician-led teams
Explore our solutions
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John Johnston
Senior Vice President, Provider Practice
John Kontor, MD
Senior Vice President, Provider Technology Services
Eileen Russo, PhD
Vice President, Revenue Cycle Management