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Utilization Review

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Artificial intelligence powers your utilization review process.

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Optum offers physician advisor expertise, evidence-based medical research and sophisticated artificial intelligence (AI) technology to support appropriate reimbursement and accurate documentation.

We team up with your physicians to pinpoint improvement opportunities. Choose from services, technology or a combination of both to fit your needs.

Our on-site and remote services can apply AI to drive timely patient-status determinations. We deliver greater efficiency, accuracy and integrity to your utilization review process and outcomes.

Our Physician Advisor Services and our Case Advisor™ technology can help you reduce denial rates, improve appropriate reimbursement and minimize audit risk. Our technology can help your internally sourced physician advisors become more effective and efficient.

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Revolutionizing utilization review with artificial intelligence

Traditional utilization review (UR) processes can be slow and error-prone. Learn how Optum is leveraging the power of AI to revolutionize UR for greater efficiency, accuracy, and more appropriate use of clinical resources.

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Using a hybrid physician advisor program

Central Florida Health Alliance tried to insource its second-level medical necessity review process, but it was more challenging than anticipated. Hear how Saad Ehtisham, chief operating officer, turned to Optum On-Site Physician Advisors for their admission review needs.

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Related content

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White paper

Innovating a new model for utilization review

Five ways to use new processes and technology to improve UR.

Download now

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White paper

The vital importance of utilization review

In the COVID-19 era, hospitals must preserve revenue integrity.

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See how our connected approach helps you keep your patients and your business healthy.

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