success story
Trinity Health boosts efficiency and productivity
Health system achieves dramatic coding improvements.
Trinity Health’s coder shortage and lack of computer-assisted coding (CAC) technology caused a large coding backlog that affected financial operations and organizational efficiency.
Smart planning led Trinity Health to partner with Optum360 on a solution that enabled remote coding and improved coding efficiency, accuracy and quality.
“The challenge, quite frankly, was to get caught up and stay caught up, in addition to finding creative ways to attract coding staff.”
—Deb Boppre, Enterprise HIM director, Trinity Health
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